Seller refers to the website owner – the person to whom the order for the purchase has been given. (FashionDealsKW.com is the Seller)
Buyer refers to the person or organization placing the order. (The customer is the Buyer)
Goods or Services refers to the product(s) for which the buyer has placed an order with the seller.
Payment
All payments are due upon completion of the order. If a payment is not received or the payment method is declined, the order will not be processed and no items will be shipped.
We accept the following payment methods:
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Visa
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MasterCard
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K-Net
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Cash on Delivery (COD)
For COD orders, the buyer agrees to pay the exact amount in cash at the time of delivery. The delivery will only be completed once the full payment is received.
The buyer forfeits ownership of any items due to non-payment.
Shipping Policy
Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. Shipping costs are subject to the buyer’s delivery location.
Refund / Return Policy
According to the implementation list for Kuwait’s Consumer Protection Law 39 / 2014 – Chapter Six: Product replacement and return regulations – Rule 24:
The customer has the right to replace products or return them and receive a full refund within a time period of 7 days from the date of purchase, unless there is an exception announced by the seller or the product is known to have a longer grace period.
According to Rule 25 of the same law:
The customer has no right to request a replacement or return in the following cases:
If the customer is aware of a problem or defect in the product beforehand, and it is recorded on the invoice and accepted under those conditions.
If the product’s nature or packaging prevents it from being replaced or returned, making it impossible to resell—unless the product contains manufacturing defects not consistent with its stated condition.
Please see our Return Policy for more detailed information.
Order Cancellation
An order may be canceled any time before it is dispatched for delivery.
Complaints
Any complaints about items or the seller should be submitted to our support team. Please email: info@fashiondealskw.com.
There is no guarantee of a resolution, but each case will be reviewed individually and the seller will respond accordingly.
Legal Notice
The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased, the seller holds no liability.
Any dispute arising from the use of this website is subject to the laws of the State of Kuwait.
These billing terms and conditions are subject to change without notice.
Your use of this website and placement of an order indicates your agreement with these billing terms and conditions.